PROSPECTIVE TENANTS INFORMATION
If you are interested in renting a property through Anker & Partners, please note the following:
To reserve a property, whilst references are being obtained, we will require a deposit equivalent to one weeks rent to be held in our office Clients' Account. If all goes well and you proceed to rent the property, then this money forms part of the tenancy deposit, however, if references are unacceptable due to mis-leading information, failure of Right to Rent checks or you decide not to proceed for some reason, then this money will be non-refundable and will be paid to Anker and Partners to cover their administrative costs incurred. Should the Landlord decide not to proceed with the application, then this deposit will be refunded in full to you.
It is our office policy to make no reservations for a property until we receive all completed application forms and one weeks reservation deposit. Properties will then be reserved on a first come, first served basis.
Once satisfactory references have been obtained and the Lease Agreement has been drawn up and signed, we will require a sum equal to five weeks’ rent as a deposit to be held throughout the tenancy, in lieu of dilapidations. The reservation deposit is used as part payment towards this deposit. When you eventually leave the property and provided that the property is left in Inventory Condition with all appropriate bills having been paid, then the money is returned. If a dispute arises, the deposit will be forwarded to The Dispute Service Ltd – our membership number is - G03046, who will act as adjudicators until such time as the dispute is resolved
Rent is paid on a monthly basis, one month in advance and we suggest this be paid by way of a Bankers Standing Order directly from your account into our office Clients' Account. If; for some reason this arrangement is not possible, then we are prepared to accept a card payment providing this is in our hands well before the due date as we do aim to pass on monies to our Landlord Clients’ Account without delay.
The rental figures quoted on all of our properties are exclusive of Council Tax, Water Rates and all Utility accounts unless specified otherwise. Our Landlords are asked to arrange for buildings insurance cover however you will be responsible for all of your personal items and decisions as to whether to insure them or not.
Variation of Contract/Change of sharer – £50.00 including VAT
Surrender of Tenancy – all outstanding rent up to the end of the Lease Agreement or Landlords costs along with rent/utilities up until a new tenant takes up occupancy
Default Fee – 3% above the Bank of England’s base rate from the date payment due up until the date paid once the rent is more than 14 days overdue, for each day the payment is outstanding
Lost keys/security devices – the cost of replacement chargeable to the tenant should loss occur
It is now a legal requirement that we see a form of photographic identification before proceeding with application. Acceptable identification includes passport, identity card, driving license.
We hold Client Money Protection through RICS. We are also a member of The Property Ombudsman redress scheme.
Please see our Tenant Information Guide for more information
Please see our Tenant Fee Information for more information
Client money protection provided by RICS
"We couldn't have had a better experience with Anker. From the initial valuation of our house by James, right through to exchange and completion, the team have been efficient, communicative and friendly. The top of our chain were a nightmare to deal with and Marie had to do a lot of chasing. She did everything she could to speed things along and helped keep us informed (and semi-sane!) throughout the whole process. If only all estate agents were as professional, knowledgeable and honest as Anker."